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9 January 2022
When someone is feeling alone, maybe considering suicide, wants to reach out and connect with another human being, it is important to provide services to meet their needs.
This means more than just emergency departments.
In Niagara, our comprehensive and coordinated crisis response system incorporates mobile teams, safe beds and direct links to mental health and addictions services in our community.
COAST is a mobile crisis outreach and intervention service that offers immediate telephone counselling and on-site crisis outreach intervention as needed. It operates seven days a week, 24-hours a day for individuals 16 years and older experiencing a mental health crisis. Information is collected over the phone by a qualified health professional. If needed, the mobile team will assess the person in crisis in their community. Ongoing telephone support and/or referral to appropriate follow up services may be recommended to prevent further crisis. COAST is not a rapid-response service. For life-threatening emergencies call 9-1-1. Call COAST 24/7 at 1-866-550-5205.